PRIVACY POLICY

Effective Date: 20th September 2026

Adapt Fitness Club (“Adapt Fitness Club”, “AFC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, fitness programs, membership services, and digital products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you interact with Adapt Fitness Club, we may collect:

Personal Information

Full name
Phone number
Email address
Age or date of birth
Gender, where voluntarily provided
Address or locality
Emergency contact information
Information provided through trial, membership, consultation or enquiry forms

Fitness & Training Information

If you voluntarily provide information for fitness or training purposes, we may collect information such as:

Fitness goals
Training experience
Exercise preferences
Body measurements or fitness-related information
Training history
Information relevant to participation in fitness programs

You should only provide information that is necessary and appropriate for the service you are requesting.

Payment Information

When you purchase a membership, service or digital product, payments may be processed through third-party payment providers.

We may receive information such as:

Payment status
Transaction reference
Amount paid
Date of transaction
Limited payment-related information

We generally do not store your complete debit/credit card, UPI or banking credentials on our website. Payment information may be processed directly by the relevant payment provider according to its own privacy policy and terms.

Website & Technical Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device information
Pages visited
Approximate usage information
Cookies and similar technologies

2. How We Use Your Information

We may use the information collected to:

Respond to enquiries
Schedule and manage trial sessions
Create and manage memberships
Process payments
Provide fitness training and coaching services
Communicate about classes, memberships, bookings and services
Deliver digital products purchased from us
Provide customer support
Send important service-related communications
Improve our website, programs and services
Understand website usage and improve user experience
Prevent fraud, misuse or unauthorized activity
Comply with applicable legal and regulatory requirements

Where permitted by law, we may also use your contact information to send promotional or marketing communications. You may request that we stop sending marketing communications at any time.

3. Digital Products

If you purchase a digital product, such as an Adapt Fitness Club HYROX training program, we may use your name, email address and payment information to:

Confirm your purchase
Process your payment
Deliver the purchased digital product
Provide customer support
Maintain transaction records

Digital products may be delivered electronically through email, download links or another digital delivery system.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic and provide a better user experience.

Cookies may also be used by third-party services integrated with our website, such as analytics, advertising, payment or communication services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party service providers to operate certain parts of our business, including:

Payment gateways
Website hosting
Website analytics
Advertising platforms
Email or communication services
Form and booking services
Digital product delivery services

These third parties may process information according to their own terms and privacy policies.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain membership and transaction records
Resolve disputes
Meet accounting, legal or regulatory requirements
Protect our legitimate business interests

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

8. Your Rights and Choices

Subject to applicable law, you may contact us to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of information where legally permissible
Withdraw consent where processing is based on consent
Opt out of promotional communications

Certain information may need to be retained where required for legal, accounting, security or legitimate business purposes.

9. Children's Privacy

Our services may include fitness programs for children. Where a child is under the applicable age of consent, we expect registration and participation to be handled by or with the involvement of a parent or legal guardian.

We do not knowingly seek to collect personal information from children without appropriate parental or guardian involvement.

10. External Links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.